If the test will not run or if it fails, that indicates that your drive has failed and would need to be replaced. Do NOT hold the key down, just press it over and over.Ģ) Eventually, you will see an HP Startup Menuģ) press the Function key for testing the hard drive (usually F2) and let it run. So if your PC was running real SLOW, or apps are not launching, then let's check for the drive failing, if your PC is new enough to support UEFI, you can use these steps to test the drive: ġ) Press Esc key repeatedly, several times a second, while rebooting the laptop. Not a good trade - and certainly not what you intended. Wait a few seconds, then start your PC again, the reset should either progress to completion, or it will roll back. You have no other option, press and hold the power button on your PC for 5 - 10 seconds to perform a hard shut down. So, you trade a SLOW PC for a non-working PC. A Windows reset should take at most 3 hours to complete, that reset has failed. Problem is - that very often is NOT the case and if there is any hardware issue at all, which is nearly always the cause with a SLOW PC (which is why most folks do the factory resets), you end up trashing your PC and rendering it useless.

HP Instant can certainly understand the desire to do factory resets - given the prevalent view that such an action, though extreme, will fix a variety of mysterious problems and return a troublesome PC to working condition.

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Windows 10 reset pc stuck at 82